How to Take Backup of Book Keeper Company Data | Backup Company File | Email Company File | Email Us Company File

Created by Book Keeper Team, Modified on Tue, 22 Jul at 10:50 AM by Book Keeper Team

First find out whom do you want to email the company file and why?

Unless it is not necessary, don't email your company file as it contains all your data.

If you are taking backup for yourself, then simply click on Company name > Backup Company on Email. You will get your company backup file on the email ID which is mentioned under Company Settings.

If you are sending your file to us, then simply take a backup on mail and then forward the same at support@bookkeeperapp.net.

While sending us company file, make sure to send us from the same email ID which is present in your company file. Else, we won't be able to check it.

If you are mailing us company file, it will be used for checking your issue, once you confirm us that issue has been resolved, your company file will be permanently deleted. We don't store any company file with us.

For Book Keeper Windows:

By default Book Keeper database file is saved on Desktop you can copy that file in any external drive or you can attach it on email.

To take Backup on Email:

a. Find out where is your company file. If you don't know where is your company file, check this article: How To Locate Company file | Where Is My Company File? | Book Keeper Windows Company File

b. Once you have located your company file, just open your email/gmail and write email id in TO and attach your company file.

You can also check this video:
https://www.youtube.com/watch?v=mm2xktOqydE

For Book Keeper iOS:

Exit your Company. You will see list of companies > Left swipe on company name > More > Backup on email, write email id in TO field and send it.

For more details you can refer to below video link

https://www.youtube.com/watch?v=8M511rVMmjU

For Book Keeper Android:

For Android, Click on three lines on top left corner in your company file > then click on Add/Change Company
It will open new screen, Click three dots against company name on home screen > Backup Company Data > Email