How to Record a Credit Note In Book Keeper | Credit Note Against Invoice

A Credit Note, is a legal document just like an invoice or a purchase order, that suppliers provide to customers to notify the customer that credit is being applied to their account for any number of reasons. It’s a way to issue full or partial refunds for invoices that have already been issued or paid.

You may issue a credit note to your customers because:

• The customer returned goods or rejected services for any number of reasons

• There was a mistake in price on the original invoice

• There was an over payment on the original invoice

• The goods were damaged in some way during transit

Recording a Credit Note In Book Keeper

Case 1: Where goods have been returned-

Step1- Go to Transactions > Credit Note > Create new

Steps2- Select Customer Account > Add the items and define the quantity that has been returned and on the value on which they have been returned.

Step3- Click on Set off Against invoice > Select the voucher and define the value of Goods returned in Amount to Pay Column And Save.

Case2: Where invoice value needs to be adjusted without return of Goods.

Step1- Go to Transactions > Credit Note > Create new

Steps2- Select Customer Account > Change the mode Credit note to On total mode > Define the Adjusted Amount in the Sub total Field > Enable Tax Checkbox > Select the Tax Slab.

Step3- Click on Set off Against invoice > Select the voucher and define the value of Goods returned in Amount to Pay Column And Save.